BOOKING TERMS

These terms are set out to avoid confusion, to ensure all guests enjoy their stay, and would wish to return. We respectfully remind the Client that a booking with us is a legally binding contract.

1.    The property known as Apartment 7, Les Laurentides ("the Property") is offered for holiday rental subject to agreement of the following terms and conditions between Robert Narracott or Alex Narracott (‘the Owners’) and the renter ('the Client').

BOOKING and ARRIVAL

2.    To reserve the Property, the Client should complete the booking form, and make payment of the initial non-refundable deposit (35% of the total rent due). Following receipt of the booking form and deposit, the Owner will send a confirmation email. This is the formal acceptance of the booking. Lettings are provisional until you receive such written confirmation.

3.    The balance of the rent is payable not less than eight weeks before the start of the rental period. If payment is not received by the due date, the Owner reserves the right to give notice in writing that the reservation is cancelled. In this event, clause 6 of these booking conditions will apply. Reservations made within eight weeks of the start of the rental period require full payment at the time of booking.

4.    The property will be made available from 4pm on day of arrival to 10.30am on day of departure. The Owner shall not be obliged to offer the accommodation before the time stated and the Client shall not be entitled to remain in occupation after the time stated.

5.    Upon arrival, a copy of your credit card will be taken in case of, for example, damage to the property and/or loss and/or damage to its contents. The Client agrees this may be used to pay the owner the necessary amount to rectify any damage to accommodation, to replace any lost or damaged belongings, or to cover additional cleaning costs if the property is left is an unacceptable condition. Evidence of all payments will be provided by the Owner, and wherever possible the property will be inspected before departure to avoid confusion or disagreement. The Client is ultimately responsible for the accommodation and it's belongings during the period of occupancy, is expected to take all necessary care, and leave it in a clean and tidy condition at the end of the stay.

CANCELLATION

6.    Subject to clauses 2 and 3 above, in the event of a cancellation for any reason, the following conditions apply. Cancellation less than 8 weeks before the start of the rental period: No refund will given. Cancellations more than 8 weeks before the start of the rental period: Deposit will not be refunded. Refunds of any additional amounts paid will be made, only if the Owner is able to re-let the Property. In all cancellations without exception, the client will remain liable to pay the balance of the rent unless the Owner is able to re-let the Property. Any expenses or losses incurred in re-letting the property will be deducted from the refundable amount. The Client is strongly recommended to arrange a comprehensive travel insurance policy (including cancellation cover, which may enable them to recover non-refundable monies) and to have full cover for the party's personal belongings, personal injury or accident, public liability etc, since these are not covered by the Owner's insurance.

ADDITIONAL TERMS

7.    The maximum number to reside in the Property must not exceed 8 persons unless the Owner has given written permission.

8.    The Client also agrees not to act in any way which would cause disturbance to those resident in neighbouring properties.

9.    The Client shall report to the Owner without delay any defects in the Property or breakdown in the equipment, machinery, or appliances in the Property. The Owner will undertake to make arrangements for repair and/or replacement as soon as possible.

10.    The Owner shall not be liable to the Client:

-    for any temporary defect or stoppage in the supply of public services to the Property, nor in respect of any, equipment, plant, machinery or appliance in the property or garden.
-    for noise or disturbance originating beyond the boundaries of the Property, or which is beyond the Owner’s control.
-    for any loss, damage or injury sustained on the property save so far as it results from our own proven negligence in a court of law.
-    for any loss, damage or inconvenience caused to or suffered by the Client if the property shall be destroyed or substantially damaged before the start of the rental period. In any such event, the Owner shall, within seven days of notification to the Client, refund to the Client all sums previously paid in respect of the rental period.

11.    Under no circumstances shall the Owner's liability to the Client exceed the amount paid to the Owner for the rental period.

12.    No smoking is permitted indoors. Please use the balcony. The Owner reserves the right to make a retention from the deposit if this is breached, to reflect additional labour time and materials required to deep clean/ defumigate.

13.    This contract shall be governed by English law in every particular including formation and interpretation and shall be deemed to have been made in England. Any proceedings arising out of or in connection with this contract may be brought in any court of competent jurisdiction in England.